Questions, follow-up, and ongoing care—all in one place.
Ongoing Care, Clear Terms
Call or text 347-871-1735 for consultation requests, follow-up questions, and help with your care plan.
Interested in membership? Ask us for current benefits, fees, renewal, and cancellation terms in writing before enrolling. Treatment and prescriptions depend on your clinical evaluation.
For medication or injection questions, contact your clinician or pharmacist before using your prescription. For urgent medical concerns, seek immediate medical care.
Injection Education
Ask your clinician or pharmacist to demonstrate your exact medication and device before your first dose. For compounded vials and peptides, confirm concentration, prescribed volume, syringe markings, storage, and disposal. Do not use another product’s dosing instructions.
Official Wegovy pen video guide
Official Zepbound pen and vial video guides
These guides apply only to the named branded products and devices. Request individual injection teaching for your prescription.
Medication Storage & Shipping
Follow your dispensing pharmacy’s label and instructions. Storage requirements and beyond-use dates vary by formulation. If a shipment arrives damaged, warm, or delayed, contact the pharmacy and our care team before using it. Ask for delivery timing and any shipping charges before payment.
Telehealth Disclaimer
Services are available only where our clinicians are licensed and permitted to practice. Your location and clinical evaluation determine eligibility. A consultation does not guarantee a prescription. Telehealth is not for emergencies; call 911 or seek immediate medical care.
Product Disclaimer
Compounded medications are not FDA-approved. The FDA does not review them for safety, effectiveness, or quality before marketing. Compounded products are not FDA-approved generic equivalents. Prescriptions are issued only when clinically appropriate; availability and lawful pharmacy fulfillment must be confirmed. Results vary. Educational content does not replace individual medical advice.
HIPAA Privacy & Patient Information
Contact our care team to request our Notice of Privacy Practices and a secure way to share medical information. Do not send sensitive medical details through ordinary text or the general contact form. Learn about your privacy notice and rights from HHS.
Refunds, Cancellations & Membership
Cancel before consultation, clinical review, or fulfillment begins to request a full refund. After review and preparation begin, sales are generally final. If treatment is declined, any payment is refunded in full.
Shipped prescriptions cannot be returned or refunded except for approved damaged, defective, or incorrect orders. Shipping charges are nonrefundable. Report these issues within 48 hours of delivery; request secure submission instructions for your order details and packaging photos. Approved claims receive a replacement or refund at our discretion. Claims after 48 hours are not eligible. Refunds go to the original payment method and typically appear within 5–10 business days.
We investigate missing shipments with the carrier and resend confirmed lost orders at no additional charge. Request cancellations promptly by calling 347-871-1735. Alternative assistance may be offered at our discretion. We aim to respond within one business day.
FAQ
How do I start? Call or text 347-871-1735 to request a consultation.
What does it cost? Semaglutide programs start at $299/month and tirzepatide at $399/month; dose, formulation, labs, and shipping may affect your written quote.
Is treatment guaranteed? No. Your clinician reviews your health history, goals, risks, and suitability before recommending a plan.
Website Privacy & Terms
Website Privacy Policy. Using this website does not establish a clinician–patient relationship. Care begins through the practice’s clinical intake and consent process. Treatment, payment, and membership terms are supplied separately before enrollment.